JOSH TAYLOR

I'm a digital product designer currently living in Preston, England.

I completed my bachelor's degree in Computer Science at Manchester Metropolitan University, in which I graduated with upper second-class honours (2:1), and since 2017 I have been working full-time as a digital product designer.

I spend my free time working on design projects, learning web development and writing music.

Outside of work, you'll hopefully find me at a gig, festival, or Anfield 🎸

Work Experience

Freelance

2020 - Current

Digital Product Designer

ANS/Webantic

2017 - 2020

Digital Product Designer/Information Architect

Responsibilities include:

• Facilitating the client’s product vision by researching, sketching, conceiving, and user-testing experiences for digital products

• Designing and delivering service maps, user flows, wireframes, and mock-ups optimised for a wide range of devices and interfaces

• Making strategic design and user-experience decisions related to core, and new, functions and features

• Establishing and managing shared design systems

• Collaborating and communicating professionally with clients and internal teams

• Maintaining and grooming product backlogs

• Documenting key product and project decisions/actions

2016 - 2017

Ticketmaster

Sales Agent

Responsibilities included:

• Quickly processing customer telephone bookings for thousands of music, theatre, comedy and sporting events using Ticketmaster systems

• Working efficiently under pressure in a fast-paced and highly sales-driven environment to regularly achieve monthly targets established by the company

• To undergo training for an array of internal software packages and learn companywide policies

• To provide a comprehensive, world-class service and build rapport with a diverse client base

• Supporting work-streams for any ad-hoc project teams within the contact centre

Education

2013 - 2016

Manchester Metropolitan University

BSc (Hons) Computer Science (2:1 - Upper Second Class Honours)

Cardinal Newman College

2010 - 2012

A Levels: Graphic Design (B), IT (B), English Language (B)

Carr Hill High School

2005 - 2010

GCSEs: 10 awards (A*-C) including Mathematics, English & IT

Skills

• Strong professional knowledge of UI/UX processes and principles

• In-depth knowledge of Figma, Sketch, Adobe Photoshop, Illustrator, InVision

• Good knowledge of HTML & CSS (I built this site from scratch!)

• Experienced working closely within & leading a varied team on several projects

Referees

Available on request.

Work Experience

2020 - Current

Freelance

Digital Product Designer

2017 - 2020

ANS/Webantic

Digital Product Designer/Information Architect

Responsibilities include:

• Facilitating the client’s product vision by researching, sketching, conceiving, and user-testing experiences for digital products

• Designing and delivering service maps, user flows, wireframes, and mock-ups optimised for a wide range of devices and interfaces

• Making strategic design and user-experience decisions related to core, and new, functions and features

• Establishing and managing shared design systems

• Collaborating and communicating professionally with clients and internal teams

• Maintaining and grooming product backlogs

• Documenting key product and project decisions/actions

2016 - 2017

Ticketmaster UK

Sales Agent

Responsibilities included:

• Quickly processing customer telephone bookings for thousands of music, theatre, comedy and sporting events using Ticketmaster systems

• Working efficiently under pressure in a fast-paced and highly sales-driven environment to regularly achieve monthly targets established by the company

• To undergo training for an array of internal software packages and learn companywide policies

• To provide a comprehensive, world-class service and build rapport with a diverse client base

• Supporting work-streams for any ad-hoc project teams within the contact centre

Education

2013 - 2016

Manchester Metropolitan University

BSc (Hons) Computer Science (2:1 - Upper Second Class Honours)

2010 - 2012

Cardinal Newman College

A Levels: Graphic Design (B), IT (B), English Language (B)

2005 - 2010

Carr Hill High School

GCSEs: 10 awards (A*-C) including Mathematics & English

Skills

• Strong professional knowledge of UI/UX processes and principles

• In-depth knowledge of Figma, Sketch, Adobe Photoshop, Illustrator, InVision

• Good knowledge of HTML & CSS (I built this site from scratch!)

• Experienced working closely within & leading a varied team on several projects

Referees

Available on request.